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Frequently asked questions about True-Fortune-Casino
Can I set daily deposit limits myself?
Deposit limits are a key feature for responsible gaming. While specific self-set daily limits are not detailed, the available payment methods offer varying constraints. For instance, the MiFinity e-wallet facilitates deposits ranging from 10 EUR up to 10,000 EUR, providing a broad spectrum of control for players.
Neosurf, a prepaid option, presents another avenue for managing deposits. This method allows transactions from 10 EUR to 1,000 EUR. It is important to note that Neosurf deposits are instant, but withdrawals are not available through this channel, impacting overall fund management flexibility.
Understanding the maximum transaction limits for each payment method is crucial for high rollers. MiFinity's capacity of up to 10,000 EUR per transaction, with no associated fees for deposits or withdrawals, contrasts with Neosurf's 1,000 EUR upper limit for deposits.
What stakes apply at the live Roulette tables?
The game contribution rates indicate how different game types contribute to bonus wagering requirements. Slots contribute 100% towards fulfilling these requirements, making them the most efficient choice for clearing bonus funds. This means every euro wagered on slots counts fully towards the turnover.
In contrast, both table games and live casino games have a significantly lower contribution rate of 10%. This means that for every euro wagered on live Roulette, only 0.10 EUR counts towards meeting the wagering requirements. This drastically increases the effective wagering needed.
For high rollers focusing on live Roulette, the 10% game contribution means that a standard 35x wagering requirement on a 2,000 EUR bonus would effectively become a 350x requirement on live game stakes, translating to 70,000 EUR in wagers needed to clear the bonus.
What fee applies to a 1,000 EUR limit?
When considering payment methods for high rollers, transaction fees are a significant factor. For deposits and withdrawals facilitated through the MiFinity e-wallet, there are no stated fees. This applies across its transaction limit, which extends up to 10,000 EUR per transaction.
The Neosurf prepaid option also presents no fees for deposits, a common feature for this payment type. However, Neosurf is exclusively for deposits and does not support withdrawals, which is a critical consideration for managing funds efficiently.
A 1,000 EUR limit is achievable with both MiFinity and Neosurf for deposits. While MiFinity allows this limit with no fees for both deposits and withdrawals, Neosurf, at the same 1,000 EUR deposit limit, also incurs no fees for the deposit itself.
Am I allowed to open a second account?
Casino account policies typically restrict players to one account per person, per household, or per IP address. This rule is fundamental to preventing bonus abuse and ensuring fair play across all registered users. True-Fortune-Casino's terms likely adhere to this standard practice.
Opening a second account, even with the intention of managing separate funds or bonus offers, can lead to account closure and forfeiture of any winnings. This is because such actions are generally considered a violation of the casino's terms and conditions.
Players found to have multiple accounts risk having all their accounts suspended and any deposited funds or accumulated winnings confiscated. It is therefore imperative for all players, including high rollers, to strictly adhere to the single-account policy.
Why is the maximum bet 5 EUR during bonus?
The maximum bet limit of 5 EUR while a bonus is active is a standard condition implemented by many online casinos. This rule is primarily designed to prevent players from making excessively large bets that could rapidly deplete their bonus balance or allow for quick fulfillment of wagering requirements.
This 5 EUR maximum bet restriction directly impacts high rollers who are accustomed to placing larger wagers. For example, a player aiming to clear the 300% welcome bonus up to 2,000 EUR, which has a wagering requirement of x35-x45, would need to make a substantial number of bets.
If a player were to bet the maximum 5 EUR on a slot game like Diamond Mine Megaways, which has high volatility and a maximum payout of x10,000, they could theoretically achieve significant wins quickly. The 5 EUR limit aims to mitigate the risk of such rapid, large wins skewing the bonus value.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
What Android version is needed for APK installation?
The True-Fortune-Casino application requires Android version 8.0 or higher for installation on mobile devices. This operating system version ensures compatibility with the application's core functions and features. Devices running older versions of Android may not be able to download or run the app effectively.
The application file size is approximately 45 MB, which is relatively small and should not consume excessive storage space on most modern smartphones. Users with devices meeting the minimum Android 8.0 requirement can proceed with downloading the APK. The installation process typically involves enabling installations from unknown sources in the device settings.
For a smooth user experience, it is recommended that devices also possess at least 2 GB of RAM. This is particularly important for maintaining performance during gameplay, especially with more demanding slot titles or when accessing live dealer sections. Insufficient RAM can lead to lagging or application crashes.
Which method matches the 20 EUR minimum deposit?
Cryptocurrencies like Dogecoin (DOGE) and Litecoin (LTC) support a minimum deposit of 20 EUR. These digital currency options offer a clear threshold for initiating transactions. Any deposit below this amount will not be processed through these methods.
The transaction limits for both Dogecoin and Litecoin are set from 20 EUR up to 10,000 EUR per transaction. This range is suitable for high rollers who wish to deposit substantial amounts. Deposits made via crypto are generally processed within 5 to 30 minutes.
These cryptocurrency methods do not incur any fees from the casino's side, only the standard network fee applies. This makes them an attractive option for players looking to maximize their deposited funds. Withdrawals via crypto also fall within the 0-24 hour timeframe.
Is 2 GB RAM enough for live tables?
A minimum of 2 GB RAM is specified as a requirement for using the True-Fortune-Casino application. This figure is a baseline for ensuring the app operates without significant performance issues. Lower RAM configurations may lead to a degraded experience.
While 2 GB RAM is the minimum, live tables, especially those featuring high-definition streaming and multiple camera angles, can be resource-intensive. Players with devices exceeding this RAM capacity are likely to experience a more stable and fluid live gaming session. Games like Nolimit City's 'Mental' are noted for high volatility.
The implication for high rollers engaging with live dealer games is that while the app may function on 2 GB RAM, optimal performance, particularly during peak usage or with visually complex tables, is better achieved with more available memory. This ensures uninterrupted gameplay for extended sessions.
What does Jacks or Better 9/6 mean specifically?
The term '9/6' in Jacks or Better video poker refers to the payout ratios for specific hands. Specifically, a full house pays 9 times the bet, and a flush pays 6 times the bet. These ratios are crucial for understanding the game's return to player (RTP).
A 9/6 Jacks or Better game typically offers a higher RTP compared to variations with lower payout structures, such as 8/5 or 7/5. While the exact RTP for this specific game is not provided, these payout ratios are standard indicators of a favorable machine for the player. Slot games like 'Mental' exhibit high volatility.
For high rollers, understanding these payout structures is essential for strategic play in video poker variants. A 9/6 game, generally speaking, contributes to a better long-term theoretical return on investment compared to less generous paytables. This specific information on Jacks or Better 9/6 is not detailed within the provided data.
What does not count towards bonus wagering?
When wagering a bonus, it is important to note that not all game types contribute equally to the wagering requirements. Slots contribute 100% towards fulfilling the wagering, making them the most efficient game type for clearing bonus funds. The welcome bonus offers 300% up to €2,000 plus 100 free spins.
In contrast, table games and live dealer games only contribute 10% towards the bonus wagering requirements. This means that for every 10 EUR wagered on these games, only 1 EUR counts towards the total wagering. The wagering requirement itself is between x35 and x45 the bonus amount.
This differential contribution means that high rollers aiming to clear their bonus quickly should prioritize playing slots. Wagers placed on table games or live casino options will require significantly more play to meet the turnover obligations within the 30-day bonus validity period. The maximum bet while using bonus funds is 5 EUR.
How do I cancel a bonus before wagering?
A bonus with a wagering requirement of 35x to 45x can be cancelled. The wagering requirement applies to the bonus amount and any winnings from free spins, which are part of the 300% welcome bonus up to €2,000. This bonus must be wagered within 30 days of activation.
To cancel, avoid placing bets that contribute to wagering, such as those on slots which contribute 100%. Bets on table games or live casino games, contributing only 10%, also count towards the wagering. Therefore, any bet placed on these games will initiate the wagering process.
If a player wishes to cancel the bonus, they must ensure no wagering has commenced. Once wagering has begun, cancellation is not possible, and the bonus funds and associated winnings will remain subject to the full wagering terms, including the maximum bet of €5 during the bonus play.
Why does the game not load in Chrome 89?
Games may not load correctly in older browser versions like Chrome 89 due to compatibility issues with modern web technologies. The True Fortune Casino platform requires a more recent browser version to ensure optimal performance and full access to its game library. This is particularly relevant for newer titles from providers like Spinomenal, such as Book of Demi Gods 2.
To ensure a smooth gaming experience, it is recommended to update your browser to the latest stable version. For Android users, the casino also offers an app requiring Android 8.0+, and for iOS users, an app requiring iOS 13+, both of which are optimized for current operating systems. These apps require approximately 2 GB of RAM.
Using an outdated browser can lead to rendering errors or complete inability to load games, impacting the player's ability to engage with titles such as Book of Demi Gods 2, which has a high volatility rating and a maximum win potential of x5000. Updating Chrome is essential for accessing all features.
Why does KYC reject documents older than 3 months?
KYC (Know Your Customer) procedures require up-to-date documentation to verify a player's identity and address. Documents like proof of address must be a maximum of 3 months old to ensure they accurately reflect the player's current circumstances. This is a standard regulatory requirement across many online gaming platforms, including True Fortune Casino.
The verification process typically involves submitting an ID and a proof of address, which is then reviewed within 24-48 hours. If the proof of address document exceeds the 3-month limit, it will be rejected, necessitating a resubmission with a newer document. This ensures compliance and security.
Failure to provide recent documentation can delay account verification and subsequent withdrawals. For high rollers, ensuring that all KYC documents are current is crucial for uninterrupted access to funds, especially when considering withdrawal limits up to €10,000 for methods like USDT (TRC-20) or bank transfers.
When do the 100 free spins expire?
The 100 free spins are typically awarded as part of the welcome bonus package, which also includes a 300% match up to €2,000. While the bonus itself has a validity period of 30 days, the specific expiry date for the free spins should be checked in the bonus terms and conditions at the time of claiming.
It is important to utilize these free spins promptly to avoid forfeiture. Winnings generated from these free spins are subject to wagering requirements, which range from 35x to 45x. The maximum bet allowed while wagering the bonus and any winnings from free spins is €5.
Players should be aware that the free spins are often tied to specific slot games, like those from Spinomenal. Therefore, checking the exact terms and conditions upon activation of the welcome bonus is essential to understand any specific usage or expiry details for the 100 free spins.
When is Cashback between 5 and 10 percent credited?
Cashback offers, typically ranging between 5 and 10 percent, are usually credited to a player's account on a predetermined schedule, often weekly. The exact crediting day can vary, but it is commonly provided at the beginning of the week, covering losses from the previous period. This is a benefit designed to offset some of the player's net losses.
The calculation of cashback is based on net losses incurred over a specific timeframe, and the percentage offered can depend on a player's VIP status or ongoing promotions. For example, a player might receive 5% cashback on net losses from Monday to Sunday, with the amount being credited on the following Monday.
It is advisable for players to consult the specific terms and conditions associated with any cashback offer to ascertain the exact crediting day and any potential wagering requirements that may apply to the cashback amount. This ensures clarity on when the funds become available for play or withdrawal.
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